CT Lottery Player Alert: System Technical Difficulties on Labor Day Caused Error with Validating Tickets

On Monday, Sept 6, the CT Lottery system experienced technical difficulties that resulted in some tickets not validating accurately as winning or non-winning tickets. The issue occurred from approximately 1:30 – 3 p.m. that day. During that timeframe, players checking to see if their ticket was a winner by presenting it at retail for verification, or by scanning it on the mobile app may have received an incorrect result.

The CT Lottery
has determined that approximately 300 such transactions may have occurred. If
any player attempted to cash a ticket at retail, or scanned a ticket on the
app, and still has the ticket, they are urged to contact the CT Lottery at info@ctlottery.org. If a player no longer has their ticket they
are also urged to contact the CT Lottery so the claim can be researched
further. Additional information is available at www.CTLottery.org.

The CT Lottery apologizes
for any inconvenience that this may have cause our players and our retailers.

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About the Connecticut Lottery Corporation

The Connecticut Lottery Corporation (CLC) is a quasi-public state agency committed to generating revenue for Connecticut in accordance with the highest standards of public policy and social responsibility.

In fiscal year 2025, CLC awarded more than $1.3 billion in prizes, paid $81.9 million in commissions and incentives to its network of more than 2,800 retail partners, and contributed approximately $362 million to the state’s General Fund. Through the General Fund, CT lottery dollars support services and programs that benefit Connecticut residents and communities, including education, public health, public safety, and libraries.

Since 1972, the Lottery has contributed nearly $12 billion for the State of Connecticut.

Lottery purchases are limited to adults age 18 or older. Players must be at least 21 to place sports wagers.Help is available for problem gambling. Call (888) 789-7777 or visit ccpg.org.